Dear Victory Casino Cruises Patrons,

As you know, due to the Coronavirus, Victory Casino Cruises suspended sailings starting March 16th, in the hopes that we would be able to safely sail again on April 1st. However, it is clear that we all still have some tough times ahead and we feel it is imperative to put the safety and well-being of our patrons and our employees first. Therefore, our sailings will remain suspended, but rest assured, we will notify you when a re-open date has been determined.

In the meantime, we know you have questions and I would like to take a moment to answer some of them here.

Q. What about my Bounce Back rewards?
A. Both Table and Slot Bounce Back rewards will be valid for an additional 3 days after we return to our normal sailing schedule.

Q. What about my coupons that have an expiration date?
A. Any offer, including Groupon tickets, will be extended upon our return to our normal sailing schedule.

Q. What about the Winners Reunion & Birthday Bash Cruises?
A. Anyone with a birthday who missed their birthday cruise and gift will be welcomed back onboard for the first Birthday Bash offered upon our returning to our normal sailing schedule. The same will be true for anyone that qualified for the Winners Reunion.

Q. What about my points?
A. Points will not be expired while sailings are suspended. Any available points earned prior to our suspended sailings, will be extended and honored upon our return to our normal sailing schedule.

Q. Will my Sportsbook ticket expire?
A. No, we will honor all Sportsbook winning tickets when we return to sailing.

Q. Will my slot machine cash out vouchers expire?
A. All TITO (ticket in, ticket out / slot machine cash out vouchers) tickets will remain valid for 90 days after we resume sailing.

Q. Will my player status change?
A. Your player status will not change due to our suspended sailings.

Thank you for your continued loyalty. We miss you and cannot wait to see all of your very soon!

I hope that everyone remains safe and healthy.


Lester Bullock
Chief Executive Officer


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